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Format:

half-day workshop and/or keynote presentation

Foundational concept:

The program underscores that professionals consistently miss opportunities to impress their clients because of a lack of understanding 1) what clients expect and 2) how to deliver a holistic, exceptional experience.  Ideal for all team members.

Key exercises/tangible deliverables:

self-assessment, group discussion, guide and EPIC customized plan, practice utilizing company’s overarching brand in client interaction

Key concepts/takeaways:

  • Understand what differentiates the EPIC experience and professional from others
  • Gain insights and awareness of existing blind-spots and learn 4 key traits of the exceptional professional
  • Ways to improve performance, from first impressions through the close
  • Clarity on company’s brand and values and how to demonstrate those to clients

Learn More About EPIC

For more information about this program or to schedule an initial consultation, please call us at 616.901.0735 or send us a quick message.

Contact Us Today!

Our Most Popular Programs

Sales Effectiveness:
  • Core Four
  • Coaching The Sale
  • Compass
  • Connect
  • EPIC
  • Small Room, Big Deal
  • Speak Up
  • Transitions
  • LED
  • Time Machine
Leadership Development:
  • CLARITY…In Critical Thinking and Communication
  • Clout
  • Fulcrum
  • MVP I
  • MVP II
  • Successful Succession
  • Multiplicity
  • Messaging

Our Team

George<br/>Amidon

George
Amidon

Managing Partner

Sandra Ottinger

Senior Consultant
Jim<br/>Morel

Jim
Morel

President/
CEO
Kaleen<br/>Barbera

Kaleen
Barbera

Managing Partner
Greg<br/>Heffington

Greg
Heffington

Managing Partner

Contact Us Today

616.901.0735

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